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Every event you collect through the SegmentStream tracker can be marked as a conversion. To create a simple conversion, navigate to the Conversions page, click + ADD, and select Simple conversion. There are two types of simple conversions: Purchase and Custom event.

Purchase

The standard conversion for e-commerce websites. To create this type of conversion, name the conversion (for example, “Purchase”), make sure the Purchase conversion event type is selected, and click SAVE.

Filters

To configure a filter, select from a list of built-in default dimensions, custom dimensions and metrics based on the event parameters collected to your GA4 property, as well as product dimensions. For example, if you want to track purchases with a total value over $100, use the Event Transaction Total dimension as displayed in the screenshot below. Purchase conversion filter configuration

Conversions deduplication

By default, Purchase conversions are deduplicated by order ID. To track only the first purchase per user, enable the Deduplicate conversions by User option.

Conversions adjustment

Enabling conversions adjustment allows you to specify a time window, in days, during which conversion data in SegmentStream can be updated based on refunds processed in GA4. This keeps SegmentStream data aligned with your GA4 reports.

Normalize by conversion

Adjusts the value of the selected conversion relative to another conversion type (for example, Purchase). This helps in benchmarking, scaling, and aligning conversion values to better reflect business impact and optimize attribution. Normalize by conversion setting

Custom event

All events other than the purchase event can be used as conversions through this type. To create this type of conversion, name the conversion (for example, “Lead”), select the Custom conversion event type, and then configure the following sections.

Filters

To configure a filter, select from a list of built-in default dimensions, custom dimensions and metrics based on the event parameters collected to your GA4 property, as well as product dimensions. As an example, the Event Action dimension values contain the names of the events as they are sent to your GA4 property, so creating a conversion for the event with the lead event name would require the setup illustrated in the screenshot below.

Conversion value

If your conversion has a monetary value that you would like to see in SegmentStream reports, you have two options:
  • Event value — useful when the value of each conversion might differ. This requires the value event parameter to be configured in the event sent to GA4.
  • Manual value — all conversions have an equal value.
If you do not have a monetary value for the conversion, select No value.

Conversions deduplication

Enabling Deduplicate conversions by User filters out conversions that happened by users with the same Google Client ID or User ID within a set day window.

Normalize by conversion

Adjusts the value of the selected conversion relative to another conversion type (for example, Purchase). This helps in benchmarking, scaling, and aligning conversion values to better reflect business impact and optimize attribution. Custom event conversion setup