«Thank You» page

Introduction

The «Thank you» page is the page displayed to customers immediately after they successfully purchased their items.

On the purchase complete page, the following objects must be declared and filled: transaction, page, website, user, cart, version.

Required variables

page

You need to define only one variables in the digitalData.page object. All other variables are either optional or will be automatically filled by the SegmentStream SDK.

More about the page object

Example:

  window.digitalData = {
    ...,
    page: {
      type: 'confirmation'
    },
    ...
  }

transaction

The digitalData.transaction object must be declared and filled on the ‘Thank you’ page.

More about the transaction object

Example:

window.digitalData = {
  ...,
  transaction: {
    orderId: "AC-4324-945"
    cartId: "CART2203",
    isFirst: true,
    isReturning: false,
    vouchers: [
      "MYVOUCHER1"
    ],
    voucherDiscount: 20,
    shippingCost: 5,
    shippingMethod: "Delivery",
    currency: "GBP",
    subtotal: 100,
    total: 85,
    lineItems: [
      ...,
      {
        product: {
          id: "1234567890",
          url: "http://website.com/product.html",
          imageUrl: "http://website.com/image.png",
          thumbnailUrl: "http://website.com/image_thumb.png",
          name: "Big Boots",
          description: "Product description",
          manufacturer: "Timberland",
          category: ["Footwear","Boots"],
          currency: "GBP",
          unitPrice: 60,
          unitSalePrice: 50,
          skuCode: "TBL6065RW"
        },
        quantity: 2,
        subtotal: 100
      },
      ...
    ]
  },
  ...
}

cart

On the ‘Thank You’ page the digitalData.cart object must describe an empty cart

Example:

window.digitalData = {
  ...,
  cart: {
    currency: "GBP",
    subtotal: 0,
    total: 0,
    lineItems: []
  },
  ...
}

website

You need to declare and fill in only 6 variables in the digitalData.website object. The following 3 variables are required: website.type, website.currency, website.environment. The remaining variables depend on the characteristics of your site.

More about the website object

Example:

  window.digitalData = {
    ...,
    website: {
      region: "London",
      regionId: "11",
      type: "desktop",
      language: "en-gb",
      currency: "GBP",
      environment: "production"
    },
    ...
  }

user

The composition of the digitalData.user object strongly depends on the requirements of the project. We recommend that you fill at least the following variables: userId, user.email, user.isLoggedIn, user.firstName, user.isSubscribed

If you do not have information about a particular property of a visitor, do not declare the variable. For example: you do not know if the visitor is subscribed to the email-list.
Correct: do not declare the variable digitalData.user.isSubscribed.
Wrong: declare a variable and assign it a value of FALSE.

More about the user object

Example:

window.digitalData = {
  ...,
  user: {
    firstName: "John",
    userId: "4638mn1",
    email: "[email protected]",
    isLoggedIn: true,
    isSubscribed: false
  },
  ...
}

version

The digitalData.version variable must be declared and filled when loading each page of the site.

More about the version variable

Example:

window.digitalData = {
  ...,
  version: '1.1.3',
  ...
}

Example

In the end, your code will be similar to:

window.digitalData = {
  page: {
    type: 'confirmation',
    category: 'Confirmation'
  },
  website: {
    type: "desktop",
    currency: "GBP",
    environment: "production"
  },
  user: {
    firstName: "John",
    userId: "4638mn1",
    email: "[email protected]",
    isLoggedIn: true,
    isSubscribed: false
  },
  cart: {
    currency: "GBP",
    subtotal: 0,
    total: 0,
    lineItems: []
  },
  transaction: {
    orderId: "AC-4324-945"
    cartId: "CART2203",
    isFirst: true,
    isReturning: false,
    vouchers: [
      "MYVOUCHER1"
    ],
    voucherDiscount: 20,
    shippingCost: 5,
    shippingMethod: "Delivery",
    currency: "GBP",
    subtotal: 100,
    total: 85,
    lineItems: [
      {
        product: {
          id: "1234567890",
          url: "http://website.com/product.html",
          imageUrl: "http://website.com/image.png",
          thumbnailUrl: "http://website.com/image_thumb.png",
          name: "Big Boots",
          description: "Product description",
          manufacturer: "Timberland",
          category: ["Footwear","Boots"],
          currency: "GBP",
          unitPrice: 60,
          unitSalePrice: 50,
          skuCode: "TBL6065RW"
        },
        quantity: 2,
        subtotal: 100
      },
    ]
  },
  version: '1.1.3'
}

/**
 * SegmentStream JavaScript SDK snippet should be
 * placed after the digitialData object definition
 */

For convenience, we did not list the repeating elements of the items and lineItems arrays.

This document was last updated on April 13, 2020. If you notice any gaps, outdated information or simply want to leave some feedback to help us improve our documentation, please let us know!